We usually respond to emails within 1 business day.
If you have any questions about our products, your order, shipping, returns, or exchanges, please contact us by email. Email is the most efficient way for us to review your request and provide the right support.
For order-related inquiries, please include your order number and the email address used at checkout.
Customer Support
Email: support@gozxi.com
Tel: (888) 609-0886 (United States)
Address:
Room 516, Building 2 and Building 3, Building M-10,
Maqueling Industrial Zone, Maling Community,
Yuehai Street, Nanshan District,
Shenzhen, Guangdong, 518000,
China
Important Notice
Please make sure your email address is entered correctly when placing an order. After your order is successfully placed, an order confirmation email will be sent to you with your order details, including your order number.
If you do not receive the confirmation email, please check your spam or junk folder and make sure emails from ZXI are not blocked.
For returns or exchanges, please contact our customer service team before sending any item back. Returns sent without prior contact may not be accepted.
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